SIVVΛH – Terms & Conditions

Last Updated: 20th November, 2025

Welcome to SIVVΛH. By accessing or purchasing from our website, you agree to the following Terms & Conditions.
Please read them carefully.

General Information

This website is operated by SIVVΛH, a fashion and lifestyle brand based in India.
Throughout the site, the terms “we”, “us”, and “our” refer to SIVVΛH.

By visiting our site or purchasing from us, you engage in our “Service” and agree to these Terms & Conditions.

Eligibility

You must be at least 18 years old to place an order.
If you are under 18, you may use our website under parental supervision.

Products & Pricing

• All products listed on our website are subject to availability.

• Prices may change without prior notice.

• We reserve the right to discontinue any product at any time.

• We make every effort to display accurate colors and descriptions; however, slight variations may occur.

Orders & Payments

• By placing an order, you confirm that all details provided are accurate.

• We reserve the right to cancel or refuse orders if we suspect fraud or incorrect information.

• Payments must be made through approved payment gateways or Cash on Delivery (if available).

Shipping & Delivery

• Delivery timelines are estimates and may vary due to logistics or external factors.

• We are not responsible for delays caused by courier partners or unforeseen situations.

• Shipping charges, if applicable, will be shown at checkout.

Returns & Exchanges

• We only accept returns for defective, damaged, or incorrect products.

• Products must be unused, unwashed, and returned with original packaging and tags.

• Returns must be initiated within 7 days of delivery.

• We reserve the right to inspect the product before approving a refund or replacement.

• Refunds are processed to the original payment method within 5–7 working days after approval.

Non-Returnable Items

• Worn, washed, or damaged products

• Items without tags

• Sale/discounted items (unless defective)

Cancellation Policy

• Orders can only be cancelled before shipping.

• Once dispatched, cancellations will not be accepted.

• For prepaid orders, refund will be processed after cancellation confirmation.

Intellectual Property

All content—including logos, images, designs, text, and graphics—is the property of SIVVΛH.
Unauthorized use, reproduction, or copying is strictly prohibited.

Privacy

Your privacy is important to us.
All personal information shared is used only for order processing and communication.
We do not share your data with third parties except logistics partners.

Refer to our Privacy Policy for full details.

Limitation of Liability

SIVVΛH is not liable for:

• Delays in delivery

• Wrong address provided by the customer

• Misuse of products

• Minor color or design variations

• Damage caused after delivery

Our liability is limited to the value of the purchased product.

Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be resolved under the jurisdiction of Ghaziabad, Uttar Pradesh.

Contact Information

For questions regarding these Terms & Conditions:
📩 Email: support@sivvah.com