Terms of service

TERMS OF SERVICE — SIVVAH

OVERVIEW

Welcome to SIVVAH.
Throughout this site, the terms “we”, “us”, and “our” refer to SIVVAH.

SIVVAH operates this website and online store, including all related content, products, tools, and services (collectively, the “Services”), to offer thoughtfully designed apparel created with meaning.
Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience.

These Terms of Service (“Terms”), together with any policies referenced here (including our Privacy Policy and Return Policy), define your rights and responsibilities when using our Services.

By accessing, browsing, or purchasing from SIVVAH, you agree to be bound by these Terms.
If you do not agree, please do not use our Services.

SECTION 1 — ACCESS & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are of legal age in your place of residence or have appropriate consent.

When placing an order or creating an account, you may be required to provide accurate contact, billing, and shipping information. You are responsible for ensuring that all details provided are true, complete, and current.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Accounts may not be transferred, sold, or shared.

SECTION 2 — OUR PRODUCTS

We strive to present our products as accurately as possible. However, product colors and appearance may vary slightly due to screen settings, lighting, or device differences.

SIVVAH does not guarantee that the product appearance will exactly match digital representations.
All product descriptions, availability, and pricing are subject to change without notice.

We reserve the right to limit quantities, discontinue products, or restrict sales at our discretion.

SECTION 3 — ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. Orders are confirmed only after successful payment and acceptance by SIVVAH.

Once an order is accepted, cancellation may not be possible. If an order is modified or canceled by us, we will notify you using the contact details provided.

All purchases are governed by our Return & Refund Policy.
Products are sold for personal use only and not for resale or commercial distribution.

SECTION 4 — PRICING & PAYMENTS

Prices are listed at the time of checkout and may change without notice.
Taxes, shipping, and applicable charges are calculated during checkout unless stated otherwise.

You agree that all payment details provided are valid and authorized, and that payment obligations will be honored.

Promotional offers are governed by their own terms and may override general pricing policies.

SECTION 5 — SHIPPING & DELIVERY

Delivery timelines are estimates and not guaranteed. Delays caused by courier partners, customs, or external factors are beyond our control.

Ownership and responsibility for products transfer to you once the order is handed over to the shipping carrier.

SECTION 6 — INTELLECTUAL PROPERTY

All content on the SIVVAH website — including logos, designs, artwork, text, imagery, videos, and branding — is the exclusive property of SIVVAH or its licensors.

You may not reproduce, modify, distribute, or exploit any content without prior written consent.
Unauthorized use may result in legal action.

SECTION 7 — OPTIONAL TOOLS & THIRD-PARTY SERVICES

We may provide access to third-party tools or services “as is.”
SIVVAH holds no responsibility for their functionality, policies, or outcomes.

Your use of such tools is entirely at your own discretion.

SECTION 8 — THIRD-PARTY LINKS

Our Services may include links to external websites.
SIVVAH is not responsible for third-party content, policies, or transactions.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

SIVVAH is powered by Shopify; however, all purchases are made directly with SIVVAH.

Shopify is not responsible for any product, transaction, or service issues related to your order.

SECTION 10 — PRIVACY

Your personal information is governed by our Privacy Policy and Shopify’s privacy practices.

By using our Services, you consent to the collection and processing of data necessary to fulfill your orders.

SECTION 11 — FEEDBACK & CONTENT SUBMISSIONS

Any feedback, reviews, or content shared with SIVVAH may be used for brand communication, improvement, or promotion without obligation of compensation.

You confirm that any feedback shared is truthful and does not violate third-party rights.

SECTION 12 — ERRORS & CORRECTIONS

We reserve the right to correct inaccuracies or cancel orders if errors occur in pricing, product information, or availability.

SECTION 13 — PROHIBITED USE

You may not use our Services for unlawful, harmful, misleading, abusive, or fraudulent activities.

Violation may result in immediate termination of access.

SECTION 14 — TERMINATION

SIVVAH may suspend or terminate access to Services at any time for violations of these Terms.

Certain sections survive termination, including intellectual property, liability limitations, and indemnification.

SECTION 15 — DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”, except where legally required otherwise.

SECTION 16 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, SIVVAH shall not be liable for indirect, incidental, or consequential damages arising from product use or Service access.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless SIVVAH against claims arising from misuse, violations, or breaches of these Terms.

SECTION 18 — SEVERABILITY

If any provision is found unenforceable, remaining sections remain valid.

SECTION 19 — ENTIRE AGREEMENT

These Terms constitute the full agreement between you and SIVVAH.

SECTION 20 — ASSIGNMENT

You may not transfer rights without written consent.
SIVVAH may assign rights without notice.

SECTION 21 — GOVERNING LAW

These Terms are governed by the laws applicable in India, unless stated otherwise.

SECTION 22 — UPDATES TO TERMS

We may update these Terms periodically. Continued use indicates acceptance.

SECTION 23 — CONTACT INFORMATION

For any questions regarding these Terms:

SIVVAH
📧 support@sivvah.com
📍 Shastri nagar, Ghaziabad
📞 9582735147

Final Note (Brand Tone)

SIVVAH is built on intention, trust, and respect — for design, for people, and for process.
These Terms exist to protect both you and us, ensuring clarity and fairness at every step.